Privacy Policy

About this policy

avoir.com.au is operated by Commercial Finance Group Pty Ltd (ABN 26 868 387 626), trading as Avoir. Avoir (“we”, “us”, “our”) operates avoir.com.au, a credit lead generation service that connects Australian businesses with lending partners. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

When you submit an enquiry through our platform, we collect the following personal information:

• —Your full name and business name
• —Email address and phone number
• —Business financial information (annual revenue, time in business)
• —Loan purpose and requested loan amount
• —Any other information you voluntarily provide

How we use your information

We use your personal information to:

• —Match your enquiry with appropriate lending partners from our network
• —Facilitate the introduction between you and our lending partners
• —Respond to your enquiries and provide customer support
• —Improve our platform and services
• —Comply with our legal obligations

Disclosure to lending partners

By submitting an enquiry through our platform, you consent to Avoir sharing your personal information with our lending partner network. These partners are independent businesses who make their own credit decisions. We only share information that is necessary for them to assess your enquiry. Our lending partners are required to handle your information in accordance with applicable privacy laws.

We do not sell your data

Avoir does not sell your personal information to third parties. We share your information only with lending partners for the specific purpose of facilitating a loan enquiry on your behalf.

Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our platform uses industry-standard encryption and secure data transmission protocols.

Data retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. You may request deletion of your personal information at any time by contacting us.

Your rights

Under the Australian Privacy Act, you have the right to:

• —Access the personal information we hold about you
• —Request correction of inaccurate or outdated information
• —Request deletion of your personal information
• —Complain about a breach of the Australian Privacy Principles

Cookies

Our website uses cookies and similar technologies to improve your experience, analyse site usage, and support our marketing activities. You can disable cookies in your browser settings, though this may affect the functionality of our platform.

Contact us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at privacy@avoir.com.au.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.